Cyber Club
Sign up for our Cyber Club to receive event updates and information on safety protocols as the Sandler Center begins to reopen.
(Last Update: 1/11 at 9:00 AM) The safety and well-being of our guests, employees, and performers is our top priority at the Sandler Center. We will continue to update this page as we have more information on upcoming events. Thank you for your patience.
We will continue to closely monitor the situation so that we can quickly make adjustments should the CDC or local authorities recommend different or amended precautionary measures.
We have taken enhanced health and safety measures to protect our venue guests. However, there is an inherent risk of exposure to COVID-19 in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the CDC, senior citizens and guests with underlying medical conditions are especially vulnerable. By entering the venue, you voluntarily assume all risks related to exposure to COVID-19, and Venue disclaims any and all liability related thereto. In accordance with the guidance and recommendations set forth by the CDC and local health officials, we respectfully request that the following guests not attend events:
Below are policies and procedures currently in place at the Sandler Center. If you have questions, please email [email protected].
Sign up for our Cyber Club to receive event updates and information on safety protocols as the Sandler Center begins to reopen.
At this time, all patrons entering the venue will be required to wear a facial covering or mask and keep it on at all times while in the venue, in accordance with Governor Northam's mandate.
In an effort to keep our Box Office staff safe, we will be closing the Box Office until further notice effective March 23 at 6:00 PM.
The following initiatives will be present at the Box Office at the time of opening.
To move guests in a safe and orderly manner, the following procedures are in place.
Our cleaning procedures are thorough and comprehensive. Following recommendations from the Center for Disease Control and local authorities, our staff is focused on the disinfection of high-touch surfaces, such as doorknobs, escalators, elevator buttons, and bathrooms. We have also filled hand sanitizer dispensers throughout the facility; advised our volunteers to not hand out programs; and ticket takers, box office, concessions, and coat check staff are encouraged to wear gloves. Our staff, partners, and guests are encouraged to follow standard health precautions, such as consistent hand washing and covering coughs and sneezes. We encourage individuals who are sick to stay home.
As we continue to closely monitor the situation, we remain focused on upgraded daily cleaning and preventative measures in the front- and back-of-the-house. We will be enforcing rigorous food service policies to reflect a proactive approach to housekeeping, sanitation, hygiene and food handling.
Postponed Events
The below events have not been rescheduled at this moment. Purchasers are encouraged to retain their tickets for the new dates TBA. Your patience and understanding are greatly appreciated. We will email patrons directly regarding the status of the event as details are confirmed, and the most up-to-date status for the events will be available on our website and social media. We are working hard to reschedule each event with the event organizer. If you have any questions, please contact the Sandler Center Box Office via email at [email protected].
Richmond Ballet's Swan Lake Lecture Demonstration - 3/17/20
(along with on-the-road performances that were scheduled for 3/17, 3/18, and 3/19)
Sons of Mystro - 3/18/20
Erth's Prehistoric Aquarium Adventure - 3/31/20
Sandler Center Volunteer Training - 4/20/20
Virginia Musical Theatre's Mamma Mia - 4/24/20, 4/25/20, and 4/26/20
Virginia Arts Festival's Coffee Concert ll - 5/13/20
Virginia Arts Festival's Mandolin Orange - 5/21/20
Culinary Institute - 5/22/20
Performing Arts Academy - 6/12/20 and 6/14/20
Encore Dance - 6/22/20 and 6/24/20
Art Institute Graduation - 6/23/20
Turquoise School of Dance - 7/1/20
Virginia Arts Festival's Beethoven Celebration - 1/10/21
Rescheduled Events
The below events have been rescheduled. Purchasers are encouraged to retain their tickets for the new dates. We will email patrons directly regarding details for the new date. The most up-to-date status on the Sandler Center can be found on this webpage as well as social media. Your patience and understanding are greatly appreciated. If you have any questions, please contact the Sandler Center Box Office via email at [email protected].
This event has been postponed to 5/7/21 and 5/8/21. More information on the event page.
Tommy Emmanuel - 4/27/20
The new date is 5/5/21. More information on the event page
Virginia Arts Festival's Jazz at Lincoln Center Orchestra with Wynton Marsalis - 5/20/20
The new date is 4/30/21. More information on the event page.
Cancelled Events
The following shows have been cancelled. Refunds will be issued at the original point of purchase. Ticket purchases made using a credit/debit card through one of the venue’s authorized channels (Box Office, YnotTix.com, or (757) 385-2787) will be refunded automatically to the card used to make the original purchase. Depending on your bank, it may take 7-10 business days before these funds are visible in your account. Currently, the Sandler Center Box Office is closed. Once the Box Office reopens, cash purchasers may claim their refund by bringing their original tickets to the Sandler Center Box Office.
Sandler Center Foundation
"The safety of our community members is of critical concern. We have been closely monitoring the local situation related to COVID-19 and community events. As a result, all Sandler Center Foundation March events have been postponed, including student matinees, Giving Circle recruitment events, VIP Pre-Show Receptions, and upcoming artist reception. Please refer to this webpage, rather than the Sandler Center Foundation website, for updates on other Sandler Center performances and events. All staff will be working remotely and can be reached by the contact information listed on our website." - Sandler Center Foundation Staff
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